How to Cancel Netflix: The 2026 Guide
(Introduction: Start by stating that the process has changed. Crucially, you can no longer cancel from within the Netflix app on iPhone or Android. This builds immediate trust. Assure them the process is easy on a web browser.)
How to Cancel Netflix on a Web Browser (PC, Mac, or Phone)
(This is the most direct method. Provide step-by-step instructions.)
- Go to Netflix.com/account
- Sign in.
- Under “Membership & Billing,” click the “Cancel Membership” button.
- Confirm the cancellation.
How to Cancel Netflix on an iPhone or iPad
(This is the most confusing one. Explain they must do it through Apple Subscriptions.)
- Open the Settings app.
- Tap your name at the top.
- Tap on Subscriptions.
- Find “Netflix” in the list and tap it.
- Tap “Cancel Subscription.”
How to Cancel Netflix on an Android Device
(Similar to iPhone, it’s done through the Google Play Store, not the Netflix app.)
- Open the Google Play Store app.
- Tap your profile icon in the top right.
- Tap on Payments & subscriptions > Subscriptions.
- Find “Netflix” and tap it.
- Tap “Cancel subscription.”
How to Cancel Netflix if Billed by a Third Party (Roku, Amazon, T-Mobile)
(Explain that if they don’t see a “Cancel” button in their Netflix account, they are billed by a third party.)
- Roku: Go to
my.roku.com> “Manage subscriptions.” - Amazon: Go to “Your Memberships & Subscriptions” in your Amazon account.
- T-Mobile, etc.: Explain they must log in to their mobile provider’s account.
Should You “Pause” Your Netflix Subscription Instead?
(This is a great long-tail keyword. Explain the “Pause for 1 month” option and who it’s good for.)
FAQs About Canceling Netflix
What happens to my profile and watch history? (Netflix saves it for 10 months.)
Will I get a refund? (No, but you can watch until the end of your billing cycle.)
How to cancel Netflix free trial? (Follow the exact same steps.)
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